All information we gather is confidential and purely to understand the client’s history as it pertains to the therapy they require.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
Our clients are obligated to contact us 24 hours in advance for cancelations. If 24 hours is not given, then the client must pay full price for the session they missed. If a client arrives late to a session, they will receive treatment during the remaining time and will have to pay for the full session.
If you are suffering from any sort of illness, especially those which are transferable, we ask that you do not enter the center. In the event of a surprise illness we will be happy to refund or reschedule your session, even without 24-hour notice, with the presentation of a valid medical note.
We provide receipts for every service we extend to our clients so that they may submit it to their insurance company.
Gift certificates are non-refundable, non-transferrable and have no cash value. Please present your gift certificate in advance of treatment and confirm your gift certificate at the time of booking. All gift certificates are valid for one years after purchase, as indicated on the certificate itself.
We look forward to serving you!